Last Updated: [Insert Date]
At Dog Products Store, we treat your privacy with the same care we put into selecting natural ingredients for our premium dog products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit shop-dogsupplies.com or make purchases from our global store (excluding certain Asian and remote regions).
1. Information We Collect
To provide you with the best shopping experience for natural dog products, we collect:
- Account Information: Name, email, shipping address (711 Tatem Street, Savannah, US 31405 is ours, not yours!)
- Payment Details: Processed securely through our partners (we never store full credit card numbers)
- Order History: Your purchases of holistic care items, raw foods, and supplements
- Device & Browsing Data: IP address, browser type, and pages viewed (like when you browse our Bones & Chews selection)
- Communications: Emails to [email protected] and survey responses
2. How We Use Your Information
Just as we carefully formulate our natural dog foods, we use your data responsibly to:
- Process orders for freeze-dried raw foods, flea treatments, and other products
- Provide customer support with the same care we’d give our own pups
- Improve our website and product offerings (like our popular plant-based flea treatments)
- Send occasional wellness tips and offers (only if you opt-in)
- Prevent fraud with the same vigilance we use in selecting chemical-free ingredients
3. Data Sharing & Disclosure
We’re as selective with data sharing as we are with our suppliers:
- Service Providers: Trusted partners who help with shipping, payments (like PayPal), and security
- Legal Requirements: When required by law (we’ll always try to notify you first)
- Business Transfers: In the event of a merger, with the same commitment to natural values
We never sell your data to third-party marketers.
4. Data Security & Storage
Your data receives the same premium protection as our freeze-dried raw foods:
- 256-bit SSL encryption (like major banks use)
- Secure servers with limited access
- Regular security audits
- Data retained only as long as necessary (like keeping treats fresh)
5. Your Rights
You have control over your data, just as you control what goes into your dog’s bowl:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data (with some exceptions)
- Opt-Out: Unsubscribe from marketing emails
- Complaints: Lodge concerns with your local data protection authority
6. Cookies & Tracking Technologies
Our website uses cookies – the digital kind, not the tasty ones we sell! These help us:
- Remember your shopping cart (like when you’re stocking up on supplements)
- Understand how pet parents use our site to improve it
- Show relevant products (like suggesting natural shampoos after you view grooming items)
You can manage cookies through your browser settings.
7. International Data Transfers
As we ship globally (with some exceptions), your data may be transferred internationally using safeguards like Standard Contractual Clauses.
8. Children’s Privacy
Our natural dog products are for all ages, but our website is for adults only. We don’t knowingly collect children’s data.
9. Policy Updates
We may update this policy as our store grows, just as we expand our product lines. Significant changes will be communicated to you.
Contact Us
For privacy questions or to exercise your rights, contact our dog-loving team at:
Email: [email protected]
Mail: Attn: Privacy Officer
711 Tatem Street, Savannah, US 31405
We aim to respond within 2 business hours – because your privacy matters as much as your pup’s wellness!
